A highly committed and hardworking person experienced in customer service and Dispensing I have produced creative solutions and implemented them both at work. I am motivated and keen to pursue a career with prospects and further development. My other qualities are that I have effective communication skills and I enjoy challenges and working with others to complete tasks professionally and efficiently.

Key attributes

Excellent communication and customer service skills.

A patient and methodical approach to tasks.

Able to work to deadlines and targets.

Able to work alone or as part of a team.

Able to prioritise tasks.

Effective people skills can speak at all levels.

Excellent attendance and time keeping record.

An awareness of health and safety regulations.

Employment History

Evergreen Pharmacy Sept 2001 2002
Hingleys Pharmacy 2006 2007 (Part Time)
BKS Pharmacy Jan 2003- 2009
Heartlands Hospital Pharmacy - 209 - 2010
Locum Dispenser with Pharmacycareers. 2010 - 2011

Counter Assistant & Dispencing Assistant


Duties- Job Role

Customer Service


label and dispense prescribed medicines and provide information and advice to patients about how to use their medication

Making simple dilutions

helping the pharmacist in a range of other duties such as stock checking and ordering.

keeping individual records of patients prescriptions stored on a computer

out of date checks

prescription filing.

I also work at the front counter. Selling and giving advice on over the counter medicine.

Serving Customers

Working with cash transactions

Organising invoices

Maintaining health and safety regulations

Upholding a clean working environment

Handling prescriptions


Eyesight Centre 2007 (Part Time)- 2010
Receptionist

Duties My main duties involved recording and booking appointments with excellent phone manners, fulfilling requests made by customers, along with providing helpful advice and recommendations through clear and effective communication. Assisted with completion of applications and forms for various tasks also adhering to health and safety regulation.

Maintaining shop floor is in immaculate condition and the display of frames and lenses are set correctly. Also dealing with confidential records such as customer details, invoices and delivery details.


The role has:

Helped improve my communication skills

Better understand how to deal with customers

Provide a great service

Completing requests and demands effectively

Upholding a professional manner towards other staff members and customers

Education & Qualifications


-Counter assistant course. feb 04

-Dispenser & counter assistant programme for essential services. july 05.

-NVQ level2 in Pharmacy services (dispencing assistant course) jan 06.

-Fast track early pregnancy testing trainging. nov 07

-NVQ level 3 in Pharmacy services part1 essential knowledge completed (technicians) march

08


Hobbies & Interests


I have a real interest in music and enjoy singing and dancing. I have an eye for fashion and enjoy going shopping. I am a sociable person and enjoy spending quality time with my family and friends as well as meeting new people. I also like to relax by watching foreign films.



Notes:
over 10 years dispensing experience.

 MDS,  Pharmacy Manager,  Lloyds System,  NexpHase